1. SUBJECT
The subject of this Sales Agreement Preliminary Information Form covers the rights and obligations of the parties regarding the sale and delivery of the product(s) sold by the SELLER to the ORDERING PARTY/BUYER, whose characteristics and sales prices are specified below, in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188). By accepting this Preliminary Information Form, the BUYER acknowledges in advance that, upon confirming the order subject to the agreement, the BUYER will be obliged to pay the order amount and any additional charges specified, such as shipping fees and taxes, and that the BUYER has been informed accordingly.
2. SELLER INFORMATION
Company Name : {_saticiunvan_}
Address : {_saticiadres_}
Telephone : {_saticitelefon_}
Fax : {_saticifax_}
Email : {_saticimail_}
3. BUYER INFORMATION (Hereinafter referred to as the BUYER.)
Recipient : {_teslimat_aliciad_} {_teslimat_alicisoyad_}
Delivery Address : {_teslimatadresi_}
Telephone : {_teslimat_alicitelefon_}
Email/Username : {_alicimail_}
4. INFORMATION ABOUT THE PRODUCT(S) SUBJECT TO THE AGREEMENT
4.1 The essential characteristics of the goods/product(s)/service (type, quantity, brand/model, color, number of units) are available on the SELLER's website. You may review the essential characteristics of the product during the campaign period. The information is valid until the campaign date.
4.2 The prices listed and announced on the website are sales prices. The announced prices and commitments remain valid until they are updated or changed. Prices announced for a limited period remain valid until the end of the specified period.
4.3 The sales price of the goods or services subject to the agreement, including all taxes, is shown in the table below.
{_urunbilgileri_}
Payment Method and Plan : {_odemesekli_}
Delivery Address : {_teslimatadresi_}
Billing Address : {_faturaadresi_}
Order Date : {_tarih_}
5. GENERAL PROVISIONS
5.1. The BUYER acknowledges, declares, and undertakes that the BUYER has read and understood the preliminary information regarding the essential characteristics of the product subject to the agreement, its sales price, payment method, and delivery conditions on the SELLER's website and has provided the necessary confirmation electronically. By electronically confirming the Preliminary Information, the BUYER acknowledges, declares, and undertakes that, before the conclusion of the distance sales agreement, the BUYER has accurately and completely received the address information, essential characteristics of the ordered products, prices including all taxes, and payment and delivery information that the SELLER is required to provide.
5.2. Each product subject to the agreement shall be delivered to the BUYER or the person and/or organization at the address designated by the BUYER within the period specified in the preliminary information section of the website, depending on the distance to the BUYER's place of residence, provided that the statutory period of 30 days is not exceeded. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the agreement.
5.3. The SELLER acknowledges, declares, and undertakes to deliver the product subject to the agreement completely, in accordance with the specifications stated in the order, together with warranty certificates and user manuals, if applicable; to ensure that the product is free from defects and complies with applicable legislation and standards; to fulfill its obligations with the necessary information and documents in accordance with the principles of honesty and good faith; to maintain and improve service quality; to exercise due care and diligence during performance; and to act with caution and foresight.
5.4. The SELLER may supply a different product of equivalent quality and price by informing the BUYER and obtaining the BUYER's explicit consent before the expiry of the period for fulfilling its contractual obligations.
5.5. If the SELLER is unable to fulfill its contractual obligations because performance of the ordered product or service becomes impossible, the SELLER acknowledges, declares, and undertakes to notify the consumer in writing within 3 days of becoming aware of the situation and to refund the total amount to the BUYER within 14 days.
5.6. The BUYER acknowledges, declares, and undertakes to confirm this Preliminary Information Form electronically for delivery of the product subject to the agreement. If the price of the product is not paid for any reason and/or the payment is canceled in the bank records, the SELLER's obligation to deliver the product subject to the agreement shall cease.
5.7. The BUYER acknowledges, declares, and undertakes that if, after delivery of the product subject to the agreement to the BUYER or to the person and/or organization at the address designated by the BUYER, the relevant bank or financial institution does not pay the product price to the SELLER due to unauthorized or unlawful use of the BUYER's credit card, the BUYER shall return the product to the SELLER within 3 days, with transportation expenses borne by the SELLER.
5.8. The SELLER acknowledges, declares, and undertakes to inform the BUYER if the product subject to the agreement cannot be delivered within the specified period due to force majeure events, including unforeseen circumstances beyond the control of the parties that prevent and/or delay the fulfillment of their obligations. In such cases, the BUYER has the right to request cancellation of the order, replacement of the product subject to the agreement with an equivalent product, if available, and/or postponement of delivery until the obstructing circumstances cease. If the BUYER cancels the order, payments made in cash shall be refunded to the BUYER in full and in a single payment within 14 days. For payments made by credit card, the product amount shall be refunded to the relevant bank within 14 days following cancellation of the order by the BUYER. The BUYER acknowledges, declares, and undertakes that the average period for the bank to reflect the amount refunded by the SELLER to the credit card in the BUYER's account may take 2 to 3 weeks. Since the reflection of the refunded amount in the BUYER's account after its return to the bank depends entirely on the bank's processing procedures, the BUYER agrees not to hold the SELLER responsible for any resulting delays.
6. BILLING INFORMATION
Name/Surname/Company Name : {_fatura_aliciad_} {_fatura_alicisoyad_}
Address : {_faturaadresi_}
Telephone : {_fatura_alicitelefon_}
Email/Username : {_alicimail_}
Invoice Delivery : The invoice shall be delivered together with the order to the billing address at the time of order delivery.
7. RIGHT OF WITHDRAWAL
7.1. In distance contracts concerning the sale of goods, the BUYER may exercise the right of withdrawal by rejecting the goods within 14 (fourteen) days from the date of delivery to the BUYER or to the person/organization at the designated address, without assuming any legal or criminal liability and without providing any reason, provided that the SELLER is notified. In distance contracts concerning the provision of services, this period begins on the date the agreement is signed. The right of withdrawal cannot be exercised in service contracts where performance has commenced with the consumer's consent before the expiry of the withdrawal period. Expenses arising from the exercise of the right of withdrawal shall be borne by the SELLER. By accepting this agreement, the BUYER acknowledges in advance that the BUYER has been informed about the right of withdrawal.
7.2. To exercise the right of withdrawal, written notification must be sent to the SELLER by registered mail with return receipt, fax, or email within 14 (fourteen) days, and the product must remain unused in accordance with the provisions of this agreement concerning "Products for Which the Right of Withdrawal Cannot Be Exercised." If this right is exercised,
7.2.1 The invoice for the product delivered to the BUYER or a third party must be provided. (If the invoice for the product to be returned was issued to a company, the product must be returned together with a return invoice issued by that company. Returns of orders invoiced to companies cannot be completed unless a RETURN INVOICE is issued.)
7.2.2. Return form,
7.2.3. Products to be returned must be delivered complete and undamaged, together with their boxes, packaging, and standard accessories, if any.
7.2.4. The SELLER is obliged to refund the total amount and return any documents placing the BUYER under an obligation within a maximum of 10 days from receipt of the withdrawal notification and to take back the goods within 20 days.
7.2.5. If the value of the goods decreases or their return becomes impossible due to a fault attributable to the BUYER, the BUYER shall be liable to compensate the SELLER for damages in proportion to the BUYER's fault. However, the BUYER shall not be responsible for changes or deterioration resulting from proper use of the goods or products during the withdrawal period.
7.2.6. If exercising the right of withdrawal causes the order amount to fall below the campaign threshold established by the SELLER, the discount received under the campaign shall be canceled.
8. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
8.1. a) Contracts concerning goods or services whose prices depend on fluctuations in financial markets and are beyond the control of the seller or provider.
b) Contracts concerning goods prepared in accordance with the consumer's requests or personal needs.
c) Contracts concerning the delivery of goods that are liable to deteriorate rapidly or expire.
ç) Contracts concerning the delivery of goods that are unsuitable for return due to health and hygiene reasons where protective elements such as packaging, tape, seals, or wrapping have been opened after delivery.
d) Contracts concerning goods that become mixed with other products after delivery and cannot be separated due to their nature.
e) Contracts concerning books, digital content, computer consumables, data recording devices, and data storage devices supplied in physical form where protective elements such as packaging, tape, seals, or wrapping have been opened after delivery.
f) Contracts concerning the delivery of periodical publications, such as newspapers and magazines, other than those provided under subscription agreements.
g) Contracts concerning accommodation, transportation of goods, car rental, food and beverage supply, and leisure activities for entertainment or recreational purposes that must be performed on a specific date or within a specific period.
ğ) Contracts concerning services performed immediately in electronic form or intangible goods delivered immediately to the consumer.
h) Contracts concerning services whose performance has commenced with the consumer's consent before the expiry of the withdrawal period.
For cosmetic and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, cassette tapes, and stationery consumables (toner, cartridges, ribbons, etc.) to be eligible for return, their packaging must remain unopened, and the products must not have been tried, damaged, or used.
8.2. Applications concerning complaints and objections regarding the SELLER may be submitted to the Consumer Arbitration Committee or Consumer Court located in the consumer's place of residence or where the consumer transaction took place, within the monetary limits specified in the law below. Information regarding these monetary limits is provided below:
Effective as of 28/05/2014:
a) Pursuant to Article 68 of Law No. 6502 on Consumer Protection, disputes with a value below TRY 2,000.00 (two thousand Turkish lira) shall be referred to District Consumer Arbitration Committees.
b) Disputes with a value below TRY 3,000.00 (three thousand Turkish lira) shall be referred to Provincial Consumer Arbitration Committees.
c) In provinces with metropolitan municipality status, disputes with a value between TRY 2,000.00 (two thousand Turkish lira) and TRY 3,000.00 (three thousand Turkish lira) shall be referred to Provincial Consumer Arbitration Committees.
This Agreement is concluded for commercial purposes.
SELLER: {_saticiunvan_}
BUYER: {_teslimat_aliciad_} {_teslimat_alicisoyad_}
DATE: {_tarih_}