The warranty period begins on the date of delivery of the product. All products sold are covered by the warranties provided by the manufacturers and importers. The warranty period varies depending on the product and is specified on the warranty certificate.
If a product covered by warranty develops a malfunction or any other issue covered by the warranty, the customer may contact us, the product's authorized service center, or the manufacturer.
Damage resulting from failure to comply with the conditions of use, maintenance, and transportation, damage occurring during shipping, and claims submitted without presenting the invoice and warranty certificate are excluded from warranty coverage.
If the malfunction or defect in your product is determined to be caused by "user error" (dropping, contact with liquids, improper use, etc.), the product will be returned to you without any repair or other action being performed.